Terms & Conditions of Sale

In using this website you are deemed to have read and agreed to the following terms and conditions: We are: Remora Electrical Limited, Unit 8a Shortwood Business park, Hoyland, Barnsley S74 9LH Our email address for customers purchasing goods on this website is: sales @remora.net When visiting this website and / or seeking to buy goods from this website you agree with us that the Terms and Conditions set out below apply. Please note that the Terms and Conditions do not affect you statutory rights.

Prices are the recommended prices for the quantity stated and changes in quantity may affect price. Remora reserves the right to vary prices without notice and to charge the buyer the price ruling at the date of despatch. All prices are exclusive of VAT, which will be charged at the appropriate rate.

a) Unless the customer has a credit account with Remora the contract price for the goods shall be payable with the Customer’s order or against a pro forma invoice; b) Customers wishing to open a credit account with Remora must furnish credit references which unless otherwise stated shall be two trade references; c) The time stipulated for payment shall be of the essence of the Contract and failure to pay within the period specified shall entitle Remora upon the expiration of 14 days notice in writing to the Customer to suspend further performance of the Contract pending payment and in addition Remora shall be entitled without liability wholly or partially to cancel the Contract or any other contract between Remora and the Customer without prejudice to any other remedy available us d) Unless otherwise agreed in writing the Customer shall not be entitled to set off against any monies due to Remora under the Contract, any amount claimed by or due to the Customer from Remora whether pursuant to the Contract or on any other account whatsoever; e) Remora shall be entitled to interest as well after as before judgement on any part of the Contract price not paid by its due date from the date until actual payment at the rate of 5 per cent per annum above Base Lending Rate of Bank of England prevailing from time to time during such period.

Remora will make every effort to maintain quoted delivery dates, but no responsibility for later delivery due to circumstances beyond our control will be accepted. In no case shall delay be a ground for rejecting goods or terminating the contract.

All claims for transit damage, loss or shortage must be submitted in writing to both the carrier and Remora within three days of delivery. In the case of non-delivery of the whole consignment, claims must be submitted in writing to both the carrier and Remora within seven days of notification of despatch of the goods. In the absence of claims within these time limits, the goods shall be deemed to have been properly delivered. In no circumstances may goods correctly supplied against a firm order be returned without the written consent of Remora. Returns Authorisation numbers must be obtained and clearly marked on the outer packaging of any consignment being returned to Remora. Any goods which are found to our reasonable satisfaction to be defective after normal use due to faulty design or manufacture will, at the sole discretion of Remora, be replaced free of charge or the buyer be refunded. In no circumstances will Remora be liable from any defect arising from fair wear and tear.

Returns and Cancellations (orders placed by phone, fax or email) 1. a) If you change your mind and would like to return your product, we're happy to exchange or refund it as long as: (i) The product is in its original unopened and sealed packaging. (ii) You return it within 28 days of date of purchase, and you have proof of purchase (receipt, delivery note, bank statement). Please Note - items returned maybe subject to a handling charge of 20% of your order value, or an exchange to the same order value. Items must be returned at customers own cost/transport. b) If your product is faulty. Don't worry if your product develops a fault within 28 days, we'll always offer you the choice of an exchange or full refund, providing you have proof of purchase (invoice, delivery note, bank statement). Please Note - items must be returned at customer’s own cost/transport. Returns and Cancellations (orders placed online at www.remora.net) 2. a) If you have changed your mind. If you change your mind and would like to return your product, we’re happy to exchange or refund it as long as: (i) It is within 7 working days* from the day of delivery. Following ‘Distance Selling Regulations’, we will accept items back even if you have opened the goods to inspect them. (ii) Your goods are in within the above time frames and you have proof of purchase (invoice, delivery note or bank statement). (iii) The goods are in ‘as new’ condition and returned in the original, undamaged packaging along with accessories received with it. Please Note - items must be returned at customers own cost/transport. (iiii) The product has not been used or installed. Whilst the goods are in your possession you must take reasonable care of them and not use them. b) If it is over 7 working days* from the day of delivery: (i) The product must be in its original unopened and sealed packaging. (ii) Your goods are returned within 28 days of delivery date, and you have proof of purchase (invoice, delivery note, bank statement). Please Note - items must be returned at customers own cost/transport. * working days means all days other than Saturday, Sunday and Public Holidays

REMORA ELECTRICAL reserves the right to make alterations to the technical data, dimensions, designs and products available without notice. The illustrations cannot be considered binding. Please contact REMORA ELECTRICAL for assistant.

Risk shall pass on delivery of the goods to the delivery address. The ownership of the goods shall remain with Remora until such time as payment in full has been received. If for whatever reason the goods remaining at any premises of the buyer have been paid either partly or in full, Remora shall have the right to repossess such goods in lieu of payment for any outstanding invoices which remain unpaid in the event of the buyer going into receivership or ceasing to trade.

Carriage will be chargeable on all sales under £100 nett. Rates vary according to the delivery service and the delivery address.


The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company: • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected

Any liability Remora may incur to the buyer in contract or tort (including liability in negligence) arising out of or as a result of: - any failure to supply or deliver goods - any delay in delivery of goods - any defect in goods or service shall be limited to the purchase price of the goods in question. The buyer’s statutory rights are not affected.

The buyer shall indemnify Remora in respect of any liability and all losses, costs, charges and expenses which Remora may suffer or incur by reason of any claim (including liability in negligence ) made by third parties in respect or arising out of the state, conditions or use of goods including, without limitations, goods resold to third parties whether or not despatched directly to third parties at the buyer’s request or in any other way relating to the goods.

These conditions of sale shall be construed in accordance with the Laws of England and both parties shall agree to submit to the exclusive jurisdiction of the English courts. Remora shall incur no liability for failure to perform its obligations due to the existence of circumstances which Remora has not caused and which are beyond its control.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of England and Wales govern these terms and conditions. By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. These terms and conditions form part of the Agreement between the Customer and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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